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Please read the following carefully. This page tells you information about us and the legal terms and conditions (“Terms”) on which we sell any of the products (“Products”) listed on urbansajavat.com or such other website which may replace it from time to time (our “website”) to you.
- When you place an order for a Product by using the website you are offering to buy it for the price shown on the website, subject to these Terms.
- Our online order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
- When you place your order online we will take payment as per clause. We will check Product availability and contact you by email to confirm that your order has been accepted. This email is our acceptance of your order and will specify delivery details and confirm the price of the Products purchased.
- If the Product is not available we will decline your order and send to you an email explaining this and any payment made for the Products will be refunded in full.
The price for each Product is shown on the website and includes VAT at the current rate for orders shipping within India.
We always try to make sure that the prices on the website are accurate but errors may occur. If we discover an error in pricing of the Products that you order we will notify you as soon as possible using the contact details you supplied to us when placing your order. We will then give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to reach you within 7 days of our notice we will treat the order as cancelled. If you cancel, any payment made for the Products will be refunded in full. If you confirm, you must pay the difference before we despatch the Product.
- Only one promotional voucher code can be redeemed against any single order. If there is an unused balance of discount or credit remaining on the promotional voucher code, that balance will be extinguished and cannot be redeemed with any other orders.
- Gift vouchers must be redeemed within 1 year of purchase and cannot be set off against Products that have already been paid for.
- If the value of the order exceeds the value of a gift voucher, the balance must be paid.
We aim to deliver your Products by the estimated delivery date set out in the acceptance standard time of 3-5 days and in any event within 10 days from the date of order or, in the case of pre-ordered Products, 10 days from the date of the dispatch confirmation email. If we are unable to meet the estimated delivery date because of an event outside our reasonable control we will email to you a revised estimated delivery date.